At Utkal Machineries, we take pride in our reputation for delivering high-performance, zero-defect printing, packaging, binding, and allied machinery to our valued customers. Our focus on quality and innovation has made us the premier dealers in the Indian Multi Type of Machinery Industry. We are committed to providing exceptional service and ensuring customer satisfaction. Please familiarize yourself with our shipping and delivery policy:

 

Before finalizing your order, we encourage you to contact us to discuss your specific requirements. This step allows us to better understand your needs and ensure that the machinery is delivered to your desired location within the agreed timeframe. Our dedicated team is available to assist you, and you can reach us using the contact details provided.

 

We strive to meet and exceed customer expectations by delivering products that align with their requirements. However, if you encounter any non-compliance issues upon receiving the machinery, please notify us immediately by sending an email to our official email address - [email protected]. We will promptly address and rectify any concerns you may have.

 

The pricing of our machinery is based on the specific products you have chosen, considering your unique requirements. We provide a transparent breakdown of prices on our website, ensuring clarity before finalizing your order.

 

We are dedicated to fulfilling orders and delivering machinery within the specified timeframes. Your order is expected to be delivered within 7 days (for domestic clients) and within 15 days (for international clients) from the order date. However, please note that unforeseen circumstances or external dependencies on third-party shipping services may occasionally result in delivery delays. While we make every effort to ensure timely service, we cannot be held responsible for rare instances when external courier services fail to perform as expected.

 

Please note that our shipping and delivery policy may be subject to updates and changes. We recommend reviewing this policy periodically or contacting us directly for the most up-to-date information.

 

At Utkal Machineries, we prioritize customer satisfaction and aim to build long-term relationships with our esteemed customers. Our commitment to exceptional customer service, innovative solutions, and advanced technology sets us apart from our competitors. We strive to exceed your expectations and provide comprehensive support even after the warranty period through our AMC & CMC services.

 

Our goals include regional expansion, developing a strong customer base, and increasing company assets to support service development. Our scope of work primarily focuses on establishing turnkey projects in cold storage, chill rooms, flake ice rooms, blast freezers, plate freezers, IQF, ETP, WTP, steel mezzanine/racking systems, pelleting, PUF panel installation, ammonia refrigeration, door installation, and the appointment of project management and skilled labor teams.
We appreciate your trust in Utkal Machineries. If you have any further questions or concerns regarding our shipping and delivery policy, please do not hesitate to contact us. Our dedicated team is here to assist you and ensure your satisfaction with our products and services.